Refund policy

Refund & Exchange Policy – Rediva Brand

  • Most items are hand-embroidered, so 15–20% variation from images is possible.

  • Unstitched outfits can be exchanged within 24 hours of delivery.

  • Stitched outfits are non-exchangeable and non-refundable, but alterations for fitting are available.

  • No cash refunds are offered.

  • Store credit (equal value) is available for future use in certain cases.

  • Orders can't be cancelled after 24 hours.

  • Sale items are final and not eligible for exchange or refund.

📞 Exchange Requests: Contact us on WhatsApp within 24 hours of receiving your